Susan Keane Baker and I have been friends and colleagues for over 10 years. She’s in a completely different industry–health care–so our paths would never have crossed, but for our mutual passion for speaking professionally about what we love. We met through the National Speakers Association.

I receive Susan’s print newsletter, Exceptional Patient Care, and read every word. What makes Susan so compelling is the universality of her message. Even though it’s directed to the medical community, it applies to me as well.

In her latest issue she addresses burnout with a quote from Albert Schweitzer: “In everybody’s life, at some time, our inner fire goes out. It is then burst into flame by an encounter with another human being. We should all be thankful for those people who rekindle the inner spirit.”

My flame wasn’t even flickering when I read that, but I felt an enormous glow reading Susan’s inspirational writing. Makes me want to give more of myself today.