As some of you know, I've been off sugar for over two decades. I don't smoke, do drugs or keep alcohol in my apartment. So when I got a rejection a couple of weeks ago after sending my complete manuscript to an agent I had good feelings about, I totally wanted to...
Please! Share your best practices for saying no graciously. I've tried to be kind, but gotten radio silence in response. Here are two examples that left me feeling badly. One new acquaintance offered me a personality assessment after she heard me speak, you know,...
Tom Peters wisely advised business owners who want to grow their companies to let go of the bottom 10% of their clients annually. Bottom could be defined by economics, but there's also the P-I-T-A (pain-in-the-a**) function that can be at play. You know who I'm...
I rarely use this forum to rant, but after attending and presenting at an unnamed event recently, I have to get some stuff off my chest. I paid for the opportunity to speak at a holistic trade show based on an esteemed colleague's positive experience. She'd had a...
Have you ever dreaded making a call to complain about a service or product and feared that not only would you not receive satisfaction, but that you'd feel you wasted your time in the effort? I forced myself to dial up the help department at SendOutCards. It's a...
I'm used to seeing ads everywhere--I'm talking stair risers in subway stations as well as step-messages at Lincoln Center-- but this was a new low in my eyes. A guy I know walked into a meeting this morning carrying his cuppa along with this ad for Fashion Week...
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